As the Talent Cloud company, iCIMS empowers organizations to attract, engage, hire and advance the right talent. Rob Niehaus is their Senior VP of Professional Services.
With a proven history as an executive leader in scaling businesses and delivering customer success, Rob Niehaus brings his tenure of knowledge and experience in Professional Services to this discussion with host, Jonathan Corrie.
Some key learnings include:
- Connect and Convergence of teams with customers
- The value proposition of Services
- The 3 Phases: Necessary, Differentiator, Growth Engine
- Work with a Maturity model and build pillars to articulate and drive continuous value
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