Precursive Perspective | For Professional Services

Phil O'Hagan | Tessian

Episode Summary

Tessian is a platform that automatically predicts and eliminates advanced threats on email caused by human error, with minimal disruption to employees' workflow. As Customer Operations Director, Phil O'Hagan helps match their technology to the customer journey.

Episode Notes

Phil runs the Sales Engineering team (sales process with technical legitimacy, the Onboarding & Deployment team (customer getting value + protection) and Technical Operations team (community support, rollout of new tech). With the vision that Tessian is entering the third paradigm of security - The Human Layer, they empower a companies greatest asset, their people, to be the first line of defence against threats eg phishing via email. They discuss themes behind 'customer-centricity' and sharing key aspects that will influence customer success. 

"Technology is only as successful as the non-technology process you put around it."
- Phil O'Hagan
 

Tessian is a platform that automatically predicts and eliminates advanced threats on email caused by human error, with minimal disruption to employees' workflow.

 

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