Precursive Perspective | For Professional Services

Jay Nathan | Customer Imperative

Episode Summary

Renowned Customer Success thought-leader, Jay Nathan discusses how B2B / SaaS / tech companies can support & provide value to their customers including change & relationship management, onboarding, achieving business objectives to scale.

Episode Notes

Renowned Customer Success thought-leader, Jay Nathan discusses how B2B / SaaS / tech companies can support & provide value to their customers including: 

- The evolution & future of Customer Success
-  Providing value and support for businesses to scale
- Playbooks for Change Management & Relationship Tracking
 

 

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