We're speaking to Reda Benanni today, Director of Professional Services - Americas at Tenable, the Exposure Management company with approx 40,000 organizations around the globe relying on their software to understand and reduce cyber risk.
Reda Bennani is a Professional Services, Partnerships, and Product Management Senior Leader with 12+ years of B2C, B2B, and global experience spanning SaaS (GRC, BPM, CRM, Cyber Security, SOC, and Fintech). He has built and scaled services in companies such as IBM and Stripe. Reda is also a member of the Services Delivery Alliance (SDA), a community of peers in the Professional Services industry. Find out more here.
In this episode, host Jonathan Corrie, and Reda discuss the importance of team alignment, customer enablement and scalable strategy for Professional Services.
Some key highlights include:
- The Rise of Services in Customer Success
- Unlocking Business Growth with Strategic Partner Ecosystems
- Productising and Automation of Services Delivery
- Mastering Metrics: Articulating Value to the Board of Directors
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