Amanda Berger is the SVP of Customer Success at HackerOne, a globally trusted hacker-powered security system, connecting organizations and government agencies to ethical hackers.
With a majority of her background in technology companies, Amanda now manages a team of just under 100 that look after their 1.2M hackers and 1000 customers. Her team manages the online vulnerability of their customers ensuring these submissions are valid and unique and also help them scale with hacker-powered security. Amanda discusses with us the themes of working in a digital environment in the remote reality, mapping the customer journey and delivering customer success by identifying what the customer wants to achieve and aligning to that.
Follow Precursive on:
Linkedin: https://www.linkedin.com/company/precursive
Twitter: https://twitter.com/precursive
Facebook: https://www.facebook.com/precursive/
Youtube: http://ow.ly/RPxH50Chv9k